IT departments recruit more staff - More than 40% of IT leaders plan to increase the headcount in their IT departments in 2017, with the majority opting to hire permanent staff rather than temporary contractors.
IT professionals with big data and data analytics skills are the most in demand, but demand for enterprise architects has also risen significantly over the past year, as companies embark on digital projects.
About 60% of organisations report skill shortages – a figure that appears to be the new norm in IT.
Spending on Automation Grows
CIOs in organisations that are pursuing digital technology programmes are almost twice as likely to be leading innovation, and are investing four times more quickly than other firms in “intelligent” applications and artificial intelligence.
In larger organisations, 61% of CIOs are either investing already or are planning to invest in robotics, machine learning and intelligent applications – a concept KPMG describes as “digital labour”. In some organisations, we are starting to see the importance of digital labour starting to spread, not just in IT but in finance, support and HR.
CIOs likely to become CDOs
The number of organisations that have deployed chief digital officers (CDOs) has tripled over the last three years, following a lull in 2014 and 2015, as organisations place renewed emphasis on digital technology. More than half of large companies now have a CDO in place, though the take-up in small companies is much lower.
There is an increased blurring of roles between chief innovation officers, chief digital officers and chief information officers, with some CIOs taking up roles as CDOs.
Some organisations say they expect to see business and technology to be indistinguishable. The research shows that CIOs have an unprecedented opportunity to help their organisations become digital leaders in their field.
They will be looking at how they use digital technology, how they drive innovation, and how they can make sure their IT infrastructure operates safely, securely and effectively.
The biggest challenge for CIOs is the need to overcome resistance to change in their organisations – a significantly greater problem than securing financial backing.